Privacy Statement

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any information that personally identifies you. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. The contact data can be found in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This may involve data that you enter in a contact form, for example.

On the other hand, your data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is error-free. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the imprint for this as well as for further questions on the subject of data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.

Third-party tools and analysis tools

When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy statement.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. General information and mandatory information

Data protection notice

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection explanation.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

The responsible body for data processing in connection with our website is the :

R&W Industrieautomation GmbH
Mr. Uwe Rahn
Weidenstr. 1
D - 57627 Hachenburg
Phone: +49 (0) 2662 / 941434

The data protection officer can be contacted by e-mail at dataprivacy(at) and by post at Weidenstr. 1, D-57627 Hachenburg.

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

R&W Industrieautomation GmbH attaches particular importance to ensuring the highest possible level of protection for your personal data. We therefore conduct our web activities in all countries in which we maintain websites in compliance with the relevant data protection and data security laws.

In the following you will learn which information we may collect and how we handle it:

Personal data

We do not collect any personal data via our websites without your consent. You alone decide whether or not you wish to disclose this data to us, for example in the context of a registration, survey or similar. We use your personal data, for example, to answer your enquiry, process your order or provide you with access to special information or offers. In order to maintain customer relationships, it may also be useful for us to store and process your personal data.

Of course, we respect your wishes if you do not want us to use your personal data to support our customer relationship - in particular for direct marketing or market research. We will not sell your personal data.

If you enter data in forms, this is done voluntarily. The consent to the collection, storage and processing of your data is revocable. The revocation does not affect the legality of the data processing until revoked.

Questions, information and comments on data protection

In the course of the further development of the Internet, we will also continuously adapt our data protection notice. Changes will be announced on this page punctually. You should therefore call up this page regularly in order to inform yourself about the current status of the data protection notice.

If you have any questions, e.g. regarding the processing of your personal data, suggestions or comments on the subject of data protection, please contact the data protection officer of R&W Industrieautomation GmbH in Germany:

R&W Industrieautomation GmbH
Mr. Uwe Rahn
Weidenstr. 1
D-57627 Hachenburg
+49 2662 941434
E-mail: dataprivacy(at)

You can request information at any time about whether we have stored personal data about you and what data it is.

If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:

Right to information: You can request the responsible person to confirm whether personal data relating to you is being processed by us, for what purpose and for what duration, which categories of data are affected, to which recipients or categories of recipients this data is being disclosed.

Right to rectification, integration, limitation: you may request the rectification or integration of any inaccurate or incomplete data concerning you. You also have the right to limit the processing, in particular in the case of legal storage obligations.

Right to deletion: You can demand the deletion of the data concerning you in particular in the case of a revocation of your consent.

Right to data transfer: You have the right to demand that your personal data be made available in a machine-readable format.

Right of objection, right of revocation and right of complaint: You can object to the processing of your personal data and revoke your consent. You have the right to lodge a complaint with a supervisory authority.

Objection to advertising mails: The use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material is hereby prohibited. The operators of these pages expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company:

R&W Industrial Automation GmbH
Mr. Uwe Rahn
Weidenstr. 1
D-57627 Hachenburg
+49 2662 941434
E-mail: dataprivacy(at)


4. Data collection on our website


The R&W Industrieautomation website does not use cookies.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

    Browser type and browser version

    used operating system

    Referrer URL

    Hostname of the accessing computer

    Time of the server request

    IP address

This data will not be merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Collection and use of personal data in the application process

Your data will only be collected and processed for the purpose of filling positions at R&W Industrieautomation. If you apply for a specific position at R&W Industrieautomation, your data will be automatically forwarded to the responsible personnel officer. You can revoke this consent at any time with future effect by sending an e-mail to the contact named in the application.

If you submit an unsolicited application, your data will be automatically forwarded to the appropriate personnel manager in accordance with your abilities. The purpose limitation in each case is an evaluation of your employment potential by the respective responsible persons.

This data processing then takes place on the basis of Art. 6 Para. 1 lit. a) and b) DSGVO.

Your rights: You have the right to receive information about your personal data stored by us. In addition, you have the right to delete or block inadmissible data or to correct incorrect data. To do this, you can send us an e-mail to the contact named in your application.

Data deletion: As part of your application, it is ensured that after the purpose, for which we received your data, no longer applies, it is automatically deleted from our systems. In principle, routines have been created to ensure that data is deleted after the purpose for which it was collected no longer applies or after the expiry of the underlying retention period.

In the event of a negative decision, your applicant data will always be deleted after 6 months.

If your profile is of general interest to us, we would like to include it in our applicant pool. In this context we will ask you for your consent.

Request for quotation and order processing

We collect, store and use your personal information for requests for quotations and orders only within our company and affiliated companies as well as with the company commissioned to process orders only for the purpose of carrying out and processing order transactions including the associated payment transactions. We do not pass the data on to third parties without your express consent, in particular not for advertising purposes. For order processing, we work together with various companies that are responsible, for example, for payment processing and logistics. We ensure that our partners also comply with data protection regulations.

The legal basis for this data processing is Art. 6 Para. 1 lit. a) and lit. b) DSGVO.

5. Analysis tools and advertising

Remote service

R&W Industrieautomation, as the provider of remote services via TeamViewer, is the data protection authority responsible for the collection, processing and use of the personal data of the customer and its employees. We therefore ensure that all information is treated confidentially and take the protection of your company and trade secrets as well as your data very seriously. We collect, process and use your personal data only in accordance with the content of this data protection declaration and the applicable data protection laws.

With this data protection declaration, we would like to inform you which personal data we collect, process and use about you in connection with the use of the remote services.

Personal data within the meaning of this declaration are individual details about the personal or factual circumstances of a natural person. This includes all information on the identity of individual persons, such as their name, e-mail address or postal address. Information that cannot be associated with a natural person (e.g. exclusively company-related information), on the other hand, does not count as personal information.

The legal basis for this data processing is Art. 6 para. 1 lit. A) and b) DSGVO.

Use of TeamViewer and registration

The use of remote services is only possible if you have installed the TeamViewer software on your computer according to the technical explanations. When using TeamViewer, you can freely choose your access data including the user name that is displayed to us for establishing the connection. It is not necessary to provide personal data in this context.

We do not receive any further information about your computer and the systems installed on it, with the exception of your user name, until the remote connection has been established.

TeamViewer is a software from TeamViewer GmbH, Göppingen, Germany, which we use to provide remote services.

Provision of remote services

When remote services are provided, we see your screen including all the information available on it. In your own interest, therefore, you should quit all programs and close any displays that are not related to the remote services. It is contractually stipulated that you will ensure that we do not come into contact with personal data from your environment when providing the remote services.

Capturing the use of remote services

The use of remote services is recorded at company level, and the name of the contact person is also stored. The data is only entered for billing purposes. The personal data is deleted as soon as the purpose of storage no longer applies.


R&W Industrieautomation takes precautions to protect your personal data from loss, destruction, falsification, manipulation and unauthorized access or disclosure.

6. Plugins and tools

Google Web Fonts

This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at and in Google's privacy policy:

Google Maps

This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. R&W Industrieautomation has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

You will find more information on the handling of user data in Google's data protection declaration: